# Privacy and policy

Privacy Policy

Effective Date: 01-11-2024

Introduction

NetworkAcademy.org, a subsidiary of Tecacs IT Group ("we," "us," or "our"), is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services, including online courses, offline training, and other educational resources (the "Service"). By using NetworkAcademy.org, you agree to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of information:

- Personal Information: This may include your name, email address, phone number, WhatsApp contact information, billing details, and any other information you provide when registering or     making purchases.

- Usage Data: We collect information on how you access and use our Service, such as IP address, browser type, device identifiers, pages visited, time spent, and other diagnostic data.

- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor your activity on our Service and hold certain information.

2. How We Use Your Information

We use your information for the following purposes:

- To Provide and Improve Our Services: Your information allows us to maintain, support, and improve the Service, enhancing your learning experience.

- To Process Transactions: We use your data to handle payments, provide invoices, and process other financial transactions.

- To Communicate with You: We may send important updates, newsletters, and marketing materials about courses, services, and other offerings that might interest you.

- To Ensure Compliance: We use your data to meet legal obligations and to respond to regulatory requests.

- For WhatsApp Marketing Campaigns: With your consent, we may use your WhatsApp contact information to send you relevant information, updates, promotional offers, and other marketing materials via WhatsApp.

3. WhatsApp Marketing Campaigns

If you consent to receive WhatsApp marketing communications, we may use your contact information to share updates, promotions, event invitations, and course-related content directly via WhatsApp. You may unsubscribe from these messages at any time by replying with "STOP" or through the options provided in the message.

Your Choices:

- You can opt-out of WhatsApp marketing messages by contacting us at [Your Contact Email] or by following the opt-out instructions provided within our messages.

- If you unsubscribe, you will still receive essential messages regarding your account and course progress.

4. Sharing Your Information

We may share your information with:

- Service Providers: Third-party vendors who assist us with processing payments, delivering communications, or performing analytics.

- Tecacs IT Group: As a part of the Tecacs IT Group, we may share information with our parent company for internal reporting, operational improvement, and management purposes.

- Legal and Regulatory Authorities: If required by law, we may disclose your data to comply with legal obligations or respond to valid requests from governmental authorities.

- Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.

5. Security of Your Information

We take reasonable precautions to protect your data. However, while we strive to use commercially acceptable means to safeguard your personal information, no method of transmission or electronic storage is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have rights under applicable data protection laws, including:

- Access: Request information about the personal data we hold about you.

- Correction: Request correction of inaccurate or incomplete data.

- Deletion: Request deletion of your data where possible.

- Restriction: Request restriction of processing under certain circumstances.

- Objection: Object to certain types of data processing.

- Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise these rights, contact us at info@networkacademy.org.

7. Cookies and Tracking

Our Service uses cookies and similar tracking technologies to personalize your experience and analyze usage. You can manage your cookie preferences in your browser settings. Note that disabling cookies may affect some features of our Service.

8. Third-Party Links

Our Service may include links to other websites. We are not responsible for the privacy practices of these external sites, so we encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and significant changes will be communicated through email or an announcement on our website.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

NetworkAcademy.org  

A Subsidiary of Tecacs IT Group  

Email: info@networkacademy.org